Is TeKnowledge a good company to work for as a CSAM Support Representative?

CSAM Support Representative professionals working at TeKnowledge have rated their employer with 4.3 out of 5 stars in 108 Glassdoor reviews. This is a higher than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open CSAM Support Representative Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked CSAM Support Representative interview questions at TeKnowledge .

Does TeKnowledge pay CSAM Support Representative employees well?

CSAM Support Representative professionals rate their compensation and benefits at TeKnowledge with 3.8 out of 5 stars based on 108 anonymously submitted employee reviews. This is 14.1% better than the company average rating for salary and benefits. Find out more about CSAM Support Representative salaries at TeKnowledge.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 116 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 91 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 454 reviews)); "Low pay and no substantial increments" ((in 235 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 177 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 72 reviews))

TeKnowledge CSAM Support Representative reviews

4.3

92% would recommend to a friend

(108 total reviews)

Aileen Allkins

100% approve of CEO

85% positive business outlook

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CSAM Support Representative employees have rated TeKnowledge with 4.3 out of 5 stars, based on 108 company reviews on Glassdoor. This indicates that most CSAM Support Representative professionals have an excellent working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by CSAM Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

108 reviews

5.0

Nov 17, 2023

Learn and grow

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

Tek experts is a wonderful environment to learn and growth in your line of career. Just be ipen minded.

Cons

Opportunity to grow in your career

TeKnowledge Response

2y

We are glad to hear that you’re enjoying your Tek Experts experience! It sounds like our culture of engagement, support, and growth really appeals to you. Thanks for sharing these kind words. #wearetekexperts

4.0

Nov 2, 2023

My experience

Csam - customer success account manager

Recommend

CEO approval

Business Outlook

Pros

At tek expert we are stronger together , we care , we learn and grow.

Cons

No room to be selfish ,one man win is everybody win .

TeKnowledge Response

2y

Thank you for the feedback, we are glad that you enjoy working with us here at Tek. Our company values - We Care, Stronger Together, and Learn and Grow - help drive a culture we can all be proud to be a part of everyday. Once again, thank you for the feedback.

4.0

Oct 23, 2023

Company

Csam

Recommend

CEO approval

Business Outlook

Pros

It is a good place for one's development in the tech space. Good building facilities and good work environment culture as well.

Cons

More can be done in terms of space to accommodate the increasing workforce.

Viewing 76 - 78 of 108 Reviews

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