Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 125 reviews)); "Good working environment and people." ((in 113 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 108 reviews)); "Also the people are great and always willing to help" ((in 106 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 456 reviews)); "Low pay and no substantial increments" ((in 228 reviews)); "bad management: the management only see metrics not employees" ((in 170 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 106 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,186 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Dec 28, 2020

Decent place to start, but don't stay

Microsoft premier support engineer

Recommend

CEO approval

Business Outlook

Pros

- Step up from a call center. - Microsoft is a powerful name with a lot of influence going into other tech jobs. Definitely looks good on a resume. - Benefits (401k match, health insurance) are good.

Cons

- Case load is impossible, especially when you get put on the critical situations list. Just make a dedicated team do it. - Too much stress for too little pay. - No real reward for doing well (put in a drawing to POTENTIALLY get a gift card). -

TeKnowledge Response

Thank you for taking the time to share your thoughts - I really appreciate it. During the interview process we try to stress the 'pace' of the job, as I do agree that critical situations happen and a customer's business is in jeopardy because their technology is not working it certainly can be stressful. We look for those folks who are extremely focused on resolving issues, and people who are experts at multi-tasking will do well here. We are certainly not a good fit for everyone, and I hope you found a role that aligns with your career goals!

1.0

Dec 6, 2020

the salary is disappointing

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

they provide training on azure and free subscription to cloud academy and other subscriptions like pluralsights.com etc

Cons

The shifts can change when you least expect it from day to night, to the early morning

1.0

Dec 2, 2020

bad

It support

Recommend

CEO approval

Business Outlook

Pros

Having good team mates is the only encouraging thing about the place

Cons

Bad management, too much pressure

Viewing 334 - 336 of 4,186 Reviews

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