Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 123 reviews)); "Good working environment and very supporting" ((in 111 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 108 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 452 reviews)); "Low pay and no substantial increments" ((in 228 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 178 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 105 reviews)); "No benefits and complicated metrics." ((in 73 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,186 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Oct 16, 2020

Friendly and nice colleagues, bad management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues are very nice and open, intersting people

Cons

Unreasonable management sometimes, dramatic environment

5.0

Oct 14, 2020

Great place to work and grow!

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

I love working at Tek Experts. The people are amazing and always super willing to help out whenever they can. The teams are great and I am very happy to be part of that. I love the job itself and helping the customers. I also appreciate the opportunities to grow within the company, especially as someone who wants to build a career in IT and grow, Tek Experts offers growth and is very supportive of that.

Cons

I have not had any negative experiences so far. Benefits could be a bit better, especially health insurance is unfortunately quite expensive, but grateful to have the ability to have it. Also pay is only once a month, maybe consider paying twice a month or earlier like the 1st of each month instead of the 10th.

TeKnowledge Response

Thank you so much for your comments. I’m thrilled to hear about your overall experience so far! We are currently rolling out our benefits package for 2021, and while the cost of benefits have not really reduced this year you will find some additional voluntary benefits that we hope you’ll find extremely valuable. Also, we are currently reviewing the possibility of being able to pay more than once per month – stay tuned as we get more information on this!

4.0

Oct 14, 2020

Not a Typical Call center

Customer service engineer

Recommend

CEO approval

Business Outlook

Pros

adequate pay for the type of job employees treated well management listens and are transparent

Cons

Team leadership is often overloaded so assisting the floor slips Litttle to no support on a weekends day if you work.

TeKnowledge Response

Thank you for your feedback and comments. I appreciate your feedback about needing additional leadership support on the weekends – I will take this to the Operations Managers and see what we can do!

Viewing 3910 - 3912 of 4,186 Reviews

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