Does TeKnowledge pay their employees well?

According to anonymously submitted Glassdoor reviews, TeKnowledge employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TeKnowledge. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at TeKnowledge?

78% of TeKnowledge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TeKnowledge 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"I can balance my personal and work life and the company has a great working environment" ((in 121 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 109 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 90 reviews)); "You'll get access to information you never knew existed from the great colleagues you'll meet." ((in 85 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 450 reviews)); "Low pay and no substantial increments" ((in 238 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 178 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 109 reviews)); "No benefits and complicated metrics." ((in 66 reviews))

What are employees saying about TeKnowledge layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TeKnowledge layoffs and their outlook for job security at TeKnowledge in 2026.

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TeKnowledge

TeKnowledge reviews

3.9

78% would recommend to a friend

(4,186 total reviews)

Aileen Allkins

82% approve of CEO

72% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.3

Compensation and benefits

TeKnowledge has an employee rating of 3.9 out of 5 stars, based on 4,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeKnowledge employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Nov 20, 2018

Could be a more motivating place to work if only the employer's know that

Customer service

Recommend

CEO approval

Business Outlook

Pros

Nice job structure nice place

Cons

The same job function different pay across countries, no integrity in that

1.0

Nov 20, 2018

Be careful

Technical support advocate

Recommend

CEO approval

Business Outlook

Pros

Met some cool people There were some nice potlucks

Cons

New management was brought in to basically fire all the old staff and reduce the pay of our department. People get fired randomly, polices/rules change everyday with no concern for the lower-level employees. Despite my team being constantly overworked and held to higher expectations than other groups, we were daily berated for not meeting whatever numbers management had blindly agreed to that month. I wouldn't expect this branch of Tek Experts to last long.

4.0

Nov 19, 2018

Work in the site of condal in San Pedro, San José, Costa Rica. nice place to work, a lot of young people,

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Networking is very good, you can get a lot of experience in IT

Cons

site in San Pedro has a lot of things to improve, poor parking spaces, no transportation like other big companies have

TeKnowledge Response

6mo

Thank you for sharing your feedback. We’re glad to hear that you value the networking opportunities and the experience gained in IT—these are key aspects of our culture. Thank you for helping us identify areas where we can improve and for contributing to our growth.

Viewing 3931 - 3933 of 4,186 Reviews

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