TeKnowledge Customer Success Manager (CSM) reviews

3.5

80% would recommend to a friend

(15 total reviews)
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Aileen Allkins

Not enough data to show CEO approval

49% positive business outlook

Customer Success Manager (CSM) employees have rated TeKnowledge with 3.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

15 reviews
4.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The company has a good work environment and offers many opportunities for career growth.

Cons

The remuneration for the job is low compared to other competitors in the market.

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TeKnowledge Response
1y
It's wonderful to hear that you are enjoying your time at Tek Experts. Our core values - We Care, Stronger Together, and Learn and Grow - foster a culture that we can all take pride in. As part of our 'Grow with Tek Promise', we invest in the training and development of our people so that they are ready to take the next step in their career with us when opportunities arise. Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Across many technical units, we offer the opportunity to earn a performance-related bonus for meeting quality and productivity targets. We have also implemented a framework called Tek Steps for our frontline employees, to enable them to map out career goals; each Tek Step corresponds with a base pay increase for qualified employees. Alongside base pay, our total rewards package also includes other benefits including doctor on site, health insurance and hybrid model.
5.0
Apr 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Inclusive Environment: TekExperts fosters a culture where diversity is celebrated, and discrimination is non-existent. Everyone feels valued and respected. Favorable Treatment: Employees receive fair and favorable treatment, creating a positive and supportive atmosphere. Growth Opportunities: The company offers ample opportunities for personal and professional growth, motivating employees to strive for excellence. Merit-Based Recognition: Hard work is recognized and rewarded, creating a culture of accountability and success.

Cons

None Identified: It's challenging to pinpoint any significant cons, as the overall experience at TekExperts has been overwhelmingly positive.

Viewing 7 - 9 of 15 Reviews

Glassdoor has 4,413 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.