TeKnowledge Customer Success Manager (CSM) reviews

3.5

80% would recommend to a friend

(15 total reviews)
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Aileen Allkins

Not enough data to show CEO approval

49% positive business outlook

Customer Success Manager (CSM) employees have rated TeKnowledge with 3.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

15 reviews
4.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Tek-Experts hires anyone who is capable of handling responsibilities. It is a diverse company.

Cons

They should consider having anonymous survey to hear how people feel. Whether they are happy or not and consider their suggestions.

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TeKnowledge Response
2y
Hello and I hope you are well. Apologies for my delay in responding. It is always great to hear the things we do well at Tek and with that what we could improve on. I hope you had a chance to complete our annual Employee Engagement Survey which provides that anonymous outlet you suggest for people to express their thoughts and feelings. As we go through 2024 we will look to do more regular 'pulse' surveys so we know where we can improve, and as I always say to my team, this feedback does not need to be anonymous or wait for a survey, always happy to meet and hear your thoughts - that includes about salary. Gary
4.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility and time management, workplace culture.

Cons

Payment, no hybrid model and time to get to the office

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TeKnowledge Response
2y
We appreciate your feedback. It's great to see your acknowledgement of our culture and that it's a fit for you!
Viewing 10 - 12 of 15 Reviews

Glassdoor has 4,413 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.