Is TeKnowledge a good company to work for as a Customer Success Manager (CSM)?

Customer Success Manager (CSM) professionals working at TeKnowledge have rated their employer with 3.5 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at TeKnowledge .

Does TeKnowledge pay Customer Success Manager (CSM) employees well?

Customer Success Manager (CSM) professionals rate their compensation and benefits at TeKnowledge with 2.7 out of 5 stars based on 15 anonymously submitted employee reviews. This is 20% worse than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at TeKnowledge.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 116 reviews)); "Good working environment and very supporting" ((in 116 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 107 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 91 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 454 reviews)); "Low pay and no substantial increments" ((in 235 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 177 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 72 reviews))

TeKnowledge Customer Success Manager (CSM) reviews

3.5

80% would recommend to a friend

(15 total reviews)

Aileen Allkins

Not enough data to show CEO approval

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (15 reviews)

Ratings by demographic groups

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Customer Success Manager (CSM) employees have rated TeKnowledge with 3.5 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

15 reviews

3.0

May 17, 2023

CSM review

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

- The company is very keen on employing youngsters out there with a lot of talent to give. - Tek gives its employees a vast chance to grow and acheive their career growth - Tek is more of a international company, meaning we get to experience other minds out there that is beneficial for us individually in our own ways

Cons

well, I would say maybe salary re-evaluation would be highly my concern, we could earn much higher than what we earn currently.

4.0

May 10, 2023

Great start for a long career

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great teamwork and collaboration, uplifting managers and caring upper managment

Cons

Slow change implementation and no beforehand feedback searching

TeKnowledge Response

3y

Thank you for your comments. We're please to see our Stronger Together value in your comments but more importantly as something you value in your workplace. We are always trying to implement change in a constructive and clear way but like any organization, we can always Learn and Grow to achieve greater sucess. Thanks again for your review.

2.0

Apr 15, 2022

The company is almost for everything with very low budget

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

The company is very cheap

Cons

The company is almost for everything with very low budget

Viewing 13 - 15 of 15 Reviews

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TeKnowledge

TeKnowledge Customer Success Manager (CSM) reviews

Company ratings over time

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Reviews by job title

CSM review

Great start for a long career

The company is almost for everything with very low budget

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