Is TeKnowledge a good company to work for as a Software Support?

Software Support professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Software Support Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Software Support interview questions at TeKnowledge .

Does TeKnowledge pay Software Support employees well?

Software Support professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 52 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Support salaries at TeKnowledge.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"I can balance my personal and work life and the company has a great working environment" ((in 118 reviews)); "Work environment is good and healthy" ((in 117 reviews)); "Also the people are great and always willing to help" ((in 107 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 438 reviews)); "Low pay and no substantial increments" ((in 233 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 180 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 111 reviews)); "No benefits and complicated metrics." ((in 76 reviews))

TeKnowledge Software Support reviews

3.8

97% would recommend to a friend

(52 total reviews)

Aileen Allkins

100% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (52 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Software Support employees have rated TeKnowledge with 3.8 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Software Support professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Software Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

52 reviews

5.0

Mar 30, 2021

They really care about the emoyees

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

I think that the atmosphere is very positive and everyone gets along as if they were friends.

Cons

Working on lots of cases at the same time can be stressful, but can be overcome easily. If you ask for help, you will get it.

TeKnowledge Response

5y

Thank you for the feedback - I appreciate you spending the time to post your thoughts!

4.0

Mar 3, 2021

This is a great place to work!

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Great team environment to work in.

Cons

The pay is well below the average.

TeKnowledge Response

5y

Thank you for the feedback. I'm sorry to see you have moved on to a new role - and I wish you well in your future endeavors.

2.0

Jan 10, 2021

Be Wise

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

You'll learn a lot from communication skill to technical skills.

Cons

Poor salary and zero work life balance.

Viewing 16 - 18 of 52 Reviews

Top companies for "Compensation and Benefits" near you

EPAM Systems

3.6★Compensation & Benefits

DataArt

4.0★Compensation & Benefits

IBM

3.6★Compensation & Benefits

Amadeus

3.7★Compensation & Benefits

Jobs at TeKnowledge

Technical Support Engineer

Nigeria

View job

AI Enabled Full Stack Developer

Nigeria

View job

Software Tester/QA Engineer

Nigeria

View job

Front End (React Native) Developer

Nigeria

View job

Technical Support Engineer Stage 2

Nigeria

View job

TeKnowledge

TeKnowledge Software Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

They really care about the emoyees

This is a great place to work!

Be Wise

Top companies for "Compensation and Benefits" near you

Jobs at TeKnowledge

TeKnowledge reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

TeKnowledge reviews FAQs

Company ratings over time

Jobs at TeKnowledge