Is TeKnowledge a good company to work for as a Technical Support Engineer II?

Technical Support Engineer II professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 129 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technical Support Engineer II Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technical Support Engineer II interview questions at TeKnowledge .

Does TeKnowledge pay Technical Support Engineer II employees well?

Technical Support Engineer II professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 129 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer II salaries at TeKnowledge.

How happy are Technical Support Engineer II professionals working at TeKnowledge?

79% of Technical Support Engineer II employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Technical Support Engineer II professionals have also rated TeKnowledge with a 3.8 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 121 reviews)); "Good working environment and very supporting" ((in 114 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 106 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 438 reviews)); "Low pay and no substantial increments" ((in 232 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 171 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 72 reviews))

TeKnowledge Technical Support Engineer II reviews

3.8

79% would recommend to a friend

(129 total reviews)

Aileen Allkins

86% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (129 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Engineer II employees have rated TeKnowledge with 3.8 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

129 reviews

5.0

Sep 27, 2024

World Clean Up Day

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

We Model our values. One of which is : We Care In line with the SDG goals and to support the efforts of the Lagos state government, the city in which the firm is located in Nigeria, a few of us volunteered to collectively clean on of the busiest market in West Africa. We also donated cleaning equipments and demonstrated the need to keep our environments clean. We care for our environment. Healthy environment! Healthy customers

Cons

Volunteering is a sacrificial act and as such be ready to actually out in the work

5.0

Sep 12, 2024

The experience has been wonderful

M365 technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Place for Growth and self development

Cons

Work time needs to be reviewed

4.0

Sep 4, 2024

Salary

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

A good place to learn and start your career

Cons

The salary structure is Poor and the workload is much.

Viewing 40 - 42 of 129 Reviews

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TeKnowledge

TeKnowledge Technical Support Engineer II reviews

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World Clean Up Day

The experience has been wonderful

Salary

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