TeKnowledge Technical Support Engineer II reviews

3.8

79% would recommend to a friend

(129 total reviews)
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Aileen Allkins

86% approve of CEO

64% positive business outlook

Technical Support Engineer II employees have rated TeKnowledge with 3.8 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

129 reviews
3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

You'd enjoy working with your colleagues, they're the greatest support there

Cons

Very toxic environment, especially in M365 space. Just have a goal in mind before you start, plan your exit before you even start.

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TeKnowledge Response
2y
Thank you for sharing your feedback. We have a zero-tolerance policy toward toxicity, and we take this type of feedback very seriously. While I understand you have now left Tek Experts, we still appreciate that you took the time to leave a review.
5.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Career development opportunities for all staff and there is inclusion of all human diversity in the community

Cons

The salary at Tek is a bit low

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TeKnowledge Response
2y
Thank you for your feedback! It’s great to hear that you are taking advantage of the learning opportunities we offer at Tek Experts. Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Tek steps have also been implemented to encourage employees aspire for greater height and earn more. Tek experts offer other benefits including free transportation and full coverage for health insurance. Please meet with your manager to discuss more on opportunity for growth and salary increase. Thank you again for your feedback.
1.0
May 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The only benefit you enjoy is the staff bus and gold-HMO (Axa-Mansard). Nothing special about the company or working there.

Cons

Overworked, you have to take your leave, leave is only 10 days in a year, every month is a clean sheet in terms of kpi (don't matter how you performed last month), lots of cons (just search the internet). Do not plan long-term, bounce as soon as you can. Never sacrifice your time, health or anything working for them, just do your best & leave the rest. The company will be fine without you. They never go on holidays (only in Nigeria), the team will always be split-up & some people must work.

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TeKnowledge Response
2y
Thank you for your feedback! Tek Experts is a pay-for-performance organization that rewards employees based on their personal contributions to our business. Tek Experts is a fast-paced organization that continually adapts to changes our clients require. We strive to make every interaction with our clients a memorable experience, consistently delivering value, and we are so appreciative of the work our teams do to meet our clients' needs. That said, we care about our people and understand that they shouldn't be pressured in other to work with the right mindset and deliver quality customer service. I am sorry your experience at Tek Experts did not meet your expectations and I wish you the very best for your future.
Viewing 55 - 57 of 129 Reviews

Glassdoor has 4,424 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.