Is TeKnowledge a good company to work for as a Technically Support Engineer ?

Technically Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 1,414 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technically Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technically Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Technically Support Engineer employees well?

Technically Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 1,414 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technically Support Engineer salaries at TeKnowledge.

How happy are Technically Support Engineer professionals working at TeKnowledge?

76% of Technically Support Engineer employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technically Support Engineer professionals have also rated TeKnowledge with a 3.6 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1475) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Good place and work environment" ((in 118 reviews)); "Good working environment and very supporting" ((in 115 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 104 reviews)); "Also the people are great and always willing to help" ((in 102 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 455 reviews)); "Low pay and no substantial increments" ((in 238 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 178 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 110 reviews)); "No benefits and complicated metrics." ((in 70 reviews))

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TeKnowledge

TeKnowledge Technically Support Engineer reviews

3.8

76% would recommend to a friend

(1,414 total reviews)

Aileen Allkins

79% approve of CEO

71% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.3

Compensation and benefits

Technically Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 1,414 company reviews on Glassdoor. This indicates that most Technically Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technically Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jun 24, 2026

Great growth opportunities, but pay is significantly low

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Exposure to cloud solutions and could grow.

Cons

Paying peanuts for payment, considering an engineer doing even far less in a foreign branch earns way more than people in Nigeria. People in Nigeria generates 90% of their income, but earn the least.

3.0

Jun 8, 2026

Good for beginners, but stressful with poor management

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Heavy workload, poor management, very strssful

Cons

Good for beginners but learn as fast as possible and leave.

3.0

May 23, 2026

Enjoyable atmosphere, but poor pay and management

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good working asmosphere, snacks, food

Cons

bad salary bad management, company is sinking

TeKnowledge Response

We appreciate you're taking the time to provide us with your review and to highlight areas where you believe TeKnowledge could improve. This is the kind of feedback that empowers our team to Learn and Grow when it comes to driving employee satisfaction and we are grateful for your insights. We will keep striving for excellence in everything we do for our employees. We are glad to hear that you’re enjoying/you enjoyed your experience!

Viewing 1 - 3 of 1,414 Reviews

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TeKnowledge Technically Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great growth opportunities, but pay is significantly low

Good for beginners, but stressful with poor management

Enjoyable atmosphere, but poor pay and management

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