Is Tech Mahindra a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Tech Mahindra have rated their employer with 2.9 out of 5 stars in 72 Glassdoor reviews. This is a lower than average score with the overall rating of Tech Mahindra employees being 3.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at Tech Mahindra now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Tech Mahindra .

Does Tech Mahindra pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Tech Mahindra with 2.2 out of 5 stars based on 72 anonymously submitted employee reviews. This is 24% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Tech Mahindra.

What are the top reviewed jobs at Tech Mahindra?

Software Engineer (5331) , Senior Software Engineer (2597) , Associate Software Engineer (1068) , Tech Lead (872) , Project Manager (641) , Customer Service Representative (615) , Technical Associate (482) , Software Developer (450) , Associate (427) , Technical Lead (427) , Team Leader (352) , Business Analyst (339) , Sr. Software Engineer (322) , Customer Service Associate (313) , Test Engineer (262)

What are the pros of working at Tech Mahindra according to real employee reviews?

"For me it was flexible and good work life balance" ((in 3062 reviews)); "Good work culture good mnc to work i joined 5 months back as a associate Software engineer" ((in 1788 reviews)); "Good work environment and easy to balance the personal life" ((in 1049 reviews)); "Good Company and Good Environment" ((in 628 reviews)); "Good opportunities to interact with clients and get a lot of responsibility in your early years of career." ((in 610 reviews))

What are the cons of working at Tech Mahindra according to real employee reviews?

"Less salary compared to other big IT companies and annual appraisals are not so great." ((in 2672 reviews)); "Poor management and so unprofesional" ((in 1934 reviews)); "no salary hikes and growth regardless of how many years you spend in the company." ((in 1298 reviews)); "Overcommitted to clients for which the employees suffer to do labor work in less pay." ((in 614 reviews)); "No Growth in career(if you got stuck in prod support or with a bad manager)" ((in 575 reviews))

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Tech Mahindra

Tech Mahindra Customer Service Representative CSR reviews

2.9

22% would recommend to a friend

(72 total reviews)

Mohit Joshi

33% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (72 reviews)

Ratings by demographic groups

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Customer Service Representative (CSR) employees have rated Tech Mahindra with 2.9 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Tech Mahindra is rated 25% below average by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

72 reviews

4.0

Jul 7, 2023

Good place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Company which we can trust . Great work environment , Learned many things.

Cons

Salary should be little bit more.

3.0

May 31, 2023

SALARY TOO LESS AND LACK OF MANAGEMENT

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

WFH Can learn new CRM tools Salary on time

Cons

Poor Management for employees Internal polictics Salary hike too less or negligible

2.0

May 28, 2023

A stepping stone company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy to get in Easy to understand

Cons

Toxic working environment company literally keeps on taking advantage of employees and they don't follow what their contract directs

Viewing 34 - 36 of 72 Reviews

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Tech Mahindra

Tech Mahindra Customer Service Representative CSR reviews

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Good place to work

SALARY TOO LESS AND LACK OF MANAGEMENT

A stepping stone company

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