Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      The Home Depot

      Engaged Employer

      The Home Depot reviews

      3.7

      69% would recommend to a friend

      (55,767 total reviews)
      avatar

      Ted Decker

      66% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Reviews by job title

      56K reviews
      3.0
      Sep 21, 2015

      Be Careful

      Outside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great money great benifits great compensation

      Cons

      Commission only! Bad Leads! Horrible marketing department! Lead center is a joke! Management a joke

      3.0
      Aug 22, 2015

      Great company.....not so great pay

      Customer service representative/garden center
      Recommend
      CEO approval
      Business Outlook

      Pros

      The thing I liked most about working for this company was the sense of community of the employees I worked with. Everyone was always willing to help out when something needed to be done.....even if the work was outside of an employee's department. I was really down on my luck financially when I first moved to the area and started working there. About 20 employees got together and surprised my two young daughters by coming to my house while I was away (another family member was home), and piled up dozens of Christmas gifts and a Christmas tree for my kids. I walked through the front door and almost cried because without them, my girls would not have had a Christmas that year. I moved out of state and it's been a few years, but I still miss seeing those friendly faces of the people I used to work with. On a larger scale, The Home Depot loves to serve its communities by engaging in volunteer work. I helped build a playground for a disadvantaged neighborhood when I worked there. Whenever there is a natural disaster anywhere in the country, THD is always there sending employees from near and far to help rebuild communities that have suffered tornado, hurricane, or earthquake damage.

      Cons

      The pay sucks, and the raises are even worse. Most retailers are not hiring full-time employees anymore and will give employees just enough hours to keep them part-time with no benefits. I was making only $1-$2 over minimum wage when I was employed. At 30-35 hours per week, this amounted to about $900 per month.....not enough to live on. The hardest working employees are without a doubt, the lot workers. They have to help load heavy bundles of shingles, bags of concrete, truckloads of lumber, and push shopping carts......in all kinds of weather.......all day long. These guys should be making what the department heads do for the hard work they endure. I wasn't a lot associate, but I sure did feel sorry for those guys.

      2.0
      Jul 1, 2015

      Cashier or Credit Pusher?

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training is long but comprehensive. Most managers and fellow staff are friendly and helpful. Respected the fact I had another job and didn't schedule me for conflicting hours.

      Cons

      Cashiers are read the riot act if they don't deliver new credit card sales daily/weekly. That is never emphasized in training or orientation. Lead cashiers & managers get a "cut" of CC sales, the cashier gets NOTHING but reprimanded if they don't ask/sell. Cashiers should focus on selling home improvement AND NOT selling credit cards to customers. Duh! But that's to please managers and stockholders. Transaction expected to fit an ideal "2-minute" time frame. Many customers have lots of little items, questions, get interrupted by cellphone calls, have no or invalid sku's ... out of the cashier's hands. Raises: one associate told me his one-year review gave him .27 cents raise. 27 cents! And you start at 9.00/hr. And they keep us all under 25-30 hours so they don't have to pay insurance or benefits. Promotions are hard, so many trying for so few positions in other depts. They start most off as cashiers and then move from there but it could take a year or more, and tons of required PK videos to watch and test. Very afraid of, and negative about, the Unions getting in, BTW. It's interesting how much HD's training videos pound the Unions and portray them as evil. No wonder, this company is no way like the founder's original business, that disappeared after they sold HD to capitalists and went public. LOL working here.

      avatar
      The Home Depot Response
      11y
      Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly 300,000 associates share The Home Depot’s “orange-blooded” culture, which encourages inclusion, passion and respect both within the company and extending to all parts of our lives. We wish you were happier with your current management. Please call 1.866.698.4347 and select the option for the Associate Advice Council Group (AACG) to express your concerns. We’d like to help.
      Viewing 181 - 183 of 55,767 Reviews
      Related searches: The Home Depot jobs | The Home Depot salaries | The Home Depot benefits | The Home Depot interviews | The Home Depot conversations
      ReviewsThe Home Depot reviews

      Glassdoor has 58,348 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.