Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (153) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 179 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 111 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Laid back and flexible schedules" ((in 74 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 218 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Poor Training (mainly have to teach yourself through trial and error)" ((in 23 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,150 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 18, 2017

Customer Service/Shipping

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Customer interaction, competent with shipping procedures

Cons

Almost everything: no upward mobility, low pay; no incentives; schedule changes week to week; Really depends on owner and co-workers; Walmart maybe more positive growth environment!

1.0

Sep 15, 2017

Blatant Display of Greed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

No late night hours, no need to buy a wardrobe you can't afford since they give you a uniform, learn administrative/clerical skills, incentive checks at the end of the month if you're able to successfully rip off customers more than you did last year.

Cons

low pay, full time is considered 35 hours, lack of breaks, short staffed so you're juggling trying to get a ton of tasks done by a certain time,

3.0

Sep 14, 2017

Manager

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The fact you do not work Sundays. The owners buy you your first shirt so you don't pay out of you pocket and it pay a little more than minimum wager .

Cons

The store owner has no idea how to run a store and gives orders based on what? Get to work know how to work the business you own then we talk.

Viewing 133 - 135 of 3,150 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Customer Service Associate

The UPS Store Specialist

Sales Associate/Printing Specialist