UPS Driver Helper reviews

3.8

80% would recommend to a friend

(407 total reviews)
avatar

Carol B. Tomé

91% approve of CEO

57% positive business outlook

Driver/Helper employees have rated UPS with 3.8 out of 5 stars, based on 407 company reviews on Glassdoor. This indicates that most Driver/Helper professionals have a good working experience there. UPS is rated in line with the average (within 1 standard deviation) by Driver/Helper professionals compared to other employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

407 reviews
5.0
Jan 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Driver helper is an easy and fun way to get some part-time work and extra money. Every driver I worked with was nice, helpful, and patient. Just follow their lead and instructions and you can't go wrong. Make sure you hustle. Job description is literally taking packages from the truck to a house or office, about as simple as it gets. Customer interaction is generally pretty easygoing. Everybody likes the UPS guy, especially around the holidays. The drivers will teach you how to use the signature board which is very easy to use once you get it down. It took me about two days to master. Also, paid orientation! Ideally you'd like to eventually be assigned to the same route/driver just for consistency's sake. Otherwise you'll be going to different places and different times all the time. At first I was bouncing around different routes but eventually got on the same route for the last couple weeks before Christmas, which was good because it was hours you could count on plus it was more comforting getting used to the route and generally knowing what to expect. Can be physically demanding, but comes with the side effect of getting a good workout during the day. It's an easy job and I'd say better than working at the mall during the Christmas season. I'd definitely do it again.

Cons

Probably the biggest downside is dealing with the winter weather element. Being December, it will more than likely be cold, windy, snowy, etc. One day we had to deliver after an ice storm hit that morning and nearly got the truck stuck. Every porch and step was covered with ice. Got to be careful! As you'd expect it's hourly pay, and work will only come as demand allows for, so the opportunity to make a ton of money is somewhat limited. Some routes may only last for three or four hours, some maybe six to eight, it depends on the route and the volume. I worked a couple eight to nine hour days the week of Christmas. If you are good at the job and a driver puts in a good word, the opportunity to work every day should be there, but there's no guarantee. Also, sometimes they will try to limit your hours if you're working a lot in a particular week, which is understandable on one hand but also kind of silly. No lunch break, so bring food. Generally there's not too much time to snack anyway on the route. I learned to eat a lot before work which would help, especially after a shift ending at 8 pm or so.

5.0
Jan 27, 2011
Recommend
CEO approval
Business Outlook

Pros

I thoroughly enjoyed working as a seasonal driver's helper. UPS provides the uniform (except for the cap). It's great exercise, and while you have to be in reasonable shape to do it, it isn't as if you have to be Mr. or Ms. Universe. And the pay in my area was pretty decent ($10.50 / hr, averaging around 7 hours per day). Except for one day, I worked with the same driver for the duration. If you are fortunate enough to work with a nice driver, they really appreciate the help!

Cons

At first, I didn't always know if, or where, I would be working. After a while, though, I stayed with the same driver and our meeting time and place became set. Also, be mindful of the weather. The helpers are in and out of the truck constantly, and the trucks are not necessarily toasty warm! :) If you work where temperatures can dip, I highly recommend wearing thermal underwear beneath the UPS brown.

Viewing 397 - 399 of 407 Reviews

Glassdoor has 40,974 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.