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      Upwork

      Engaged Employer

      Upwork reviews

      3.8

      60% would recommend to a friend

      (631 total reviews)
      avatar

      Hayden Brown

      57% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Upwork has an employee rating of 3.8 out of 5 stars, based on 631 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      631 reviews
      3.0
      Mar 22, 2023

      Something is going on behind the scenes

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like the remote remote work Co workers are nice Base pay is good

      Cons

      From a sales perspective the sale cycle is way too long. But that s more of a nit pick. There is a large disconnect with leadership and not consistent messaging. The most concerning part is the mass exit of leadership. Been year just shy of a year. There has been 6 leaders who left very quickly in the last 6 months. Three of which were at the Csuite level. There is a general strange feeling in the air.

      1.0
      Aug 19, 2017

      Pathetic, looting freelancers, Destructive Monopoly

      Data entry
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have used this site for few years,but off late too many issues with the identity and other details.They want you to write your complete name no spelling mistake in profile details.You face picture even if you don't want to upload. Also too high fee and too low paying jobs as low as 1 $. Once your account suspends the turns a blind eye towards you and would never resolve any issue.

      Cons

      It is total waste to be on this site, so many freelancers that you will get a response once after 1000 times and then out of those if you are lucky the conversion ration will be 5%. It is just going to be worse.They have more clients more commission but they don't want to trim down the commission.

      1.0
      Feb 23, 2015

      Rocky times post merger

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary for full time is decent; benefits are solid as well

      Cons

      Its easy to get caught up in company politics; there's are still 2 camps internally, and they dont always get along

      Viewing 94 - 96 of 631 Reviews
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      Glassdoor has 916 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.