Is VMware a good company to work for as a Customer Success Operations Analyst?

Customer Success Operations Analyst professionals working at VMware have rated their employer with 4.4 out of 5 stars in 58 Glassdoor reviews. This is an average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Customer Success Operations Analyst Jobs at VMware now and start preparing for your job interview by browsing frequently asked Customer Success Operations Analyst interview questions at VMware .

Does VMware pay Customer Success Operations Analyst employees well?

Customer Success Operations Analyst professionals rate their compensation and benefits at VMware with 4.6 out of 5 stars based on 58 anonymously submitted employee reviews. This is 4.4% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Analyst salaries at VMware.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 979 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 946 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 768 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 422 reviews)); "Package for an intern is great: good salary and many activities organized for interns during the summer." ((in 370 reviews))

What are the cons of working at VMware according to real employee reviews?

"I had a very Bad manager" ((in 240 reviews)); "frequent org changes and layoffs" ((in 140 reviews)); "Upper management is bad which creates hierarchy" ((in 70 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews)); "Senior management has basically ignored the last 50 years or so of management best practices." ((in 47 reviews))

VMware Customer Success Operations Analyst reviews

4.4

80% would recommend to a friend

(58 total reviews)

Raghu Raghuram

84% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (58 reviews)

Ratings by demographic groups

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Customer Success Operations Analyst employees have rated VMware with 4.4 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Success Operations Analyst professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Customer Success Operations Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

58 reviews

5.0

Mar 31, 2021

great place to work!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

diversity and inclusion programs are top notch

Cons

Zoom butt during the current pandemic

3.0

Feb 16, 2021

Good company if you enjoy working for a large company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great perks and overall good benefits. Solid tools to leverage such as Gainsight , SFDC and Slack Some fantastic people I personally have a great manager and am thankful for that They responded to covid in a really caring and respectful way in 2020 which I found truly amazing. I loved Pat Gelsinger but he is no longer with VMware as of this week as he went to Intel. That is a big loss.... Pat was a very good, caring leader from my experience.

Cons

Too many different teams and processes to follow Nothing fun is really planned, even virtually. This is def not the fun start-up vibe. Like you won't be having a virtual wine tasting or some surprise package with things to help with quarantine like you would get with a start up. The culture is so-so. There is so much turnover its mind-blowing.

3.0

Jan 22, 2021

Stable but tons of bureaucracy

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

Good comp and a stable position that carries low risk if you hit your numbers consistently

Cons

Bureaucracy to the point that it interferes with your ability to get the job done

Viewing 49 - 51 of 58 Reviews

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VMware Customer Success Operations Analyst reviews

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great place to work!

Good company if you enjoy working for a large company

Stable but tons of bureaucracy

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