Is VMware a good company to work for as a Customer Success Operations Analyst?

Customer Success Operations Analyst professionals working at VMware have rated their employer with 4.4 out of 5 stars in 58 Glassdoor reviews. This is an average score with the overall rating of VMware employees being 4.4 out of 5 stars. Search open Customer Success Operations Analyst Jobs at VMware now and start preparing for your job interview by browsing frequently asked Customer Success Operations Analyst interview questions at VMware .

Does VMware pay Customer Success Operations Analyst employees well?

Customer Success Operations Analyst professionals rate their compensation and benefits at VMware with 4.6 out of 5 stars based on 58 anonymously submitted employee reviews. This is 4.4% better than the company average rating for salary and benefits. Find out more about Customer Success Operations Analyst salaries at VMware.

What are the top reviewed jobs at VMware?

Member Of Technical Staff (458) , Technical Support Engineer (327) , Senior Member of Technical Staff (245) , Software Engineer (215) , Staff Engineer (205) , Business Analyst (147) , Senior Manager (136) , Account Executive (132) , Director (130) , Senior Software Engineer (128) , Manager (106) , Intern (102) , Sales (94) , Member of Technical Staff(MTS) (92) , Account Manager (88)

What are the pros of working at VMware according to real employee reviews?

"The benefits are great and the Palo Alto campus is gorgeous." ((in 979 reviews)); "You can learn so much from VMware and give back to charities while still enjoying a good work life balance." ((in 946 reviews)); "Great for people really into coding and those who don't like much customer face to face dealings" ((in 768 reviews)); "Pay is good but you cannot spend as you don't know when your job will be gone." ((in 422 reviews)); "Package for an intern is great: good salary and many activities organized for interns during the summer." ((in 370 reviews))

What are the cons of working at VMware according to real employee reviews?

"I had a very Bad manager" ((in 240 reviews)); "frequent org changes and layoffs" ((in 140 reviews)); "Upper management is bad which creates hierarchy" ((in 70 reviews)); "Middle management is incompetent, and multiple layers slow down or stop anything which requires an approval" ((in 59 reviews)); "Senior management has basically ignored the last 50 years or so of management best practices." ((in 47 reviews))

VMware Customer Success Operations Analyst reviews

4.4

80% would recommend to a friend

(58 total reviews)

Raghu Raghuram

84% approve of CEO

49% positive business outlook

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Customer Success Operations Analyst employees have rated VMware with 4.4 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Customer Success Operations Analyst professionals have an excellent working experience there. VMware is rated in line with the average (within 1 standard deviation) by Customer Success Operations Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

58 reviews

4.0

Jul 18, 2020

Good company and manager

Senior customer success manager

Recommend

CEO approval

Business Outlook

Pros

1) My direct manager is great. She does not micromanage nor patronise me, she is trusting and she is ready to help whenever I need it. 2) Positive culture, friendly and approachable people. 3) Good perks (flexible working, contribution towards WFH equipment) and learning opportunities. 4) Opportunity for development within the company are real. 5) Good compensation scheme.

Cons

1) The role itself would be more pleasant if less commercial. 2) The corporate D&I messaging is too much.

3.0

Mar 19, 2020

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Good pay and Good benefits. Solid work place tools.

Cons

Lots of re-orgs and restructurings across the board. Annual RIFs for better alignment of resources. If you are one of the highest paid in the group, look out b/c there is a good chance you will get the ax. If you want to move internally from one group to another it is really difficult even if the titles align. Recruiters are somewhat unresponsive and seemingly over-worked but far worse are the hiring managers who prefer outside skills and frown upon existing VMware experience.

5.0

Aug 31, 2019

Great, big company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Awesome benefits, lots of opportunity for growth

Cons

Cannot think of any right now

Viewing 55 - 57 of 58 Reviews

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Customer Success Manager

Great, big company

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