Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2131) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 991 reviews)); "Good benefits and flexible with hours" ((in 542 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Most staff were friendly and helpful" ((in 423 reviews)); "Colleagues are friendly and supportive" ((in 336 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 456 reviews)); "Xmas hours are long and stressful" ((in 278 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 69 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,747 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Oct 12, 2015

Employer review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None , retirement can't come quick enough.

Cons

Pay and management don't no the job

5.0

Oct 11, 2015

dining room assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

a retired partner left in 2002 did many jobs tills grocery and then the job l liked the best in the dining room my son his still there has been there nearly 27 year

Cons

some of the managers were not very nice if your face didnt fit you never got no where l was there 15 years never got much praise untill l left when it was too late never

1.0

Oct 11, 2015

Team leader

Recommend

CEO approval

Business Outlook

Pros

Bonus discount clubs holiday homes

Cons

You can only move up if your young or suck up to management

Viewing 316 - 318 of 8,747 Reviews

Jobs at Waitrose

HGV Vehicle Technician

Customer Delivery Driver, Supermarket Assistant

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£14 - £14 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Bishops Stortford, England

£13 - £13 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

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£14 - £14 /hr

(Employer provided)

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