Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 992 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Staff are friendly and nice" ((in 428 reviews)); "Colleagues were friendly and helpful" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,749 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jul 30, 2017

Supermarket Job with Added Cooperative Edge

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

If you get stuck into the culture of the company, partnership and ethos, opportunity to succeed. Lots of benefits, added on top of standard type of job leading to staff caring more about the job they do and the 'partners' they work with. Fair pay structures with clear pathways on how to achieve pay rises, promotions etc.

Cons

Far too strict hierarchies with little room for manoeuvre, can ruin the image of everyone being 'partners'; management directs orders with no desire to be questioned on their decision making.

4.0

Jul 28, 2017

Competitive Pay and Great Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees are cared about, the John Lewis Partnership is great for that. The discounts are great and there are a load of additional perks to cash in on if you work here. Pay moved up quickly and started at a high rate.

Cons

Experience can vary store-to-store.

3.0

Jul 28, 2017

store assistant

Assistant

Recommend

CEO approval

Business Outlook

Pros

fun and exciting and enjoyable

Cons

lots of hard work which is hard

Viewing 8263 - 8265 of 8,749 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Cobham, Kent, South East England, England

£15 - £15 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Hospitality, Supermarket Assistant