Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 990 reviews)); "Good benefits and flexible with hours" ((in 546 reviews)); "Pretty nice staff and nice to help out people" ((in 485 reviews)); "Most staff were friendly and helpful" ((in 415 reviews)); "Friendly colleagues and good on" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 589 reviews)); "Managers are rude and demanding" ((in 464 reviews)); "Xmas hours are long and stressful" ((in 275 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 70 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,739 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Oct 19, 2015

working at waitrose

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly people, freedom, quite easy, lots to learn

Cons

Low pay, not very good communication

4.0

Oct 19, 2015

Very good company to work for

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly staff and management generally, job satisfaction, Just and fair treatment of staff is part of the company ethos. Annual bonus linked to company performance. Partnership mentality, One or two mid level managers are a bit unfriendly, but the top managers at the store are very friendly and approachable.

Cons

As with all retailers, pay is not amazing, less that £8 per hour.

5.0

Oct 19, 2015

Caring Employer

Customer service assistant

Recommend

CEO approval

Business Outlook

Pros

I've had a difficult year with being ill and a fair few losses of people close to me, and they've always been so understanding.

Cons

We're quite understaffed a lot of the time and there's almost a sense of guilt when you can't do any overtime for them.

Viewing 8560 - 8562 of 8,739 Reviews

Jobs at Waitrose

Supermarket Assistant

Night Replenishment, Supermarket Assistant

Supermarket Assistant – Nights

Broughton, West Midlands, England

£13 - £13 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Hospitality, Supermarket Assistant