Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2129) , Sales Assistant (449) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (176) , Sales Associate (163) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 994 reviews)); "Good benefits and flexible with hours" ((in 572 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "The staff were friendly and welcoming" ((in 415 reviews)); "Colleagues were friendly and helpful" ((in 331 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 589 reviews)); "Managers are rude and demanding" ((in 461 reviews)); "sometimes hours are long and boring" ((in 274 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 123 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

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3.8

66% would recommend to a friend

(8,738 total reviews)

Jason Tarry

74% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Aug 2, 2016

Customer service representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good bonus and thats about it

Cons

Managers are more focused on trying to hit on girls then running a section.

1.0

Jul 28, 2016

Leyland RDC

Partner

Recommend

CEO approval

Business Outlook

Pros

Local. Brand new building. Some amazing shop floor Partners (employees). The potential at Leyland is amazing, but sadly ruined by truly awful lower & middle management.

Cons

Probably the worst management I've worked for in a long career. You name the 'ism' & I'll tell you I've witnessed them all from management....ageism, sexism, closeted racism. Not a very nice environment to work in. Managers encouraging Partners to cut corners & wave health and safety rules to get higher picking or replenishment rates. They don't 'manage' at Leyland, they bully & intimidate. Avoid at all costs

3.0

Jul 8, 2016

Managers haven't got a clue

Team leader

Recommend

CEO approval

Business Outlook

Pros

I have some great memories of the friends I made in waitose and to be honest the work is not that hard.

Cons

Managers haven't got a clue whats going on. There's no communication between them and they have no idea how to improve team sppirit

Viewing 133 - 135 of 8,738 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Administration Assistant

Night Replenishment, Supermarket Assistant, South West London Locations (E7)

Supermarket Assistant