Waitrose reviews

3.8

66% would recommend to a friend

(8,739 total reviews)
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Jason Tarry

74% approve of CEO

47% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

This come from recently visiting the store. The upward management particularly branch manger is no where to be seen and I they seem to want to fire the long term staff to replace with new under qualified and cheaper staff

Cons

Used to be a great place to work, now everyone in there is worried for their jobs and over worked

3.0
Apr 27, 2025

Manipulative

Recommend
CEO approval
Business Outlook

Pros

25% staff discount Staff canteen (you have to pay for though) but hot food is nice Pretty environment outside Smoking area is not next to bins like most places do Shop in the warehouse with very cheap products

Cons

Pick rate is the only thing that keeps you employed - is docked if you’re 1 min late to log in (have to cut your break early - pick rate starts as soon as you log In) Loading at 6am-8am & again 12-2pm, exhausting, dirty, weather conditions and target deadlines for vans to leave is inhumane - as you can be paired with lazy men or older people who can’t move fast Managers and warehouse seniors toxic and manipulative (apart from glasses guy) Cleaners are perverted A colleague s a’d me and I was fired the week after Women managers and aspiring managers very negative and aggressive to everyone apart from those who don’t intimidate them Instead of sending you home early when you occasionally (2-3x weekly) finish around 2h earlier, they make you clean crevices of the warehouse and prepare for night shift workers. The shop in the warehouse usually rotten or broken stock, bad quality and not much in there, just stuff they can’t sell. A few times I found worthy deals though

2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

The team members were lovely. There's often overtime so you can get in extra bucks. Staff room has some free snacks

Cons

Poor management. Absolutely no empathy. And most of them are totally underquallified. There is no clock in system which works to their advantage as you often end up working later than your shift end time (unpaid) but you face the wrath if you arrive one minute late. The whole 'it's a partnership' is a scam, you don't get treated anything like an equal. Always understaffed hence you are expected to cover other people's responsibilities above your own, and the targets are unrealistic.

Viewing 157 - 159 of 8,739 Reviews

Glassdoor has 9,101 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.