Waitrose reviews

3.8

66% would recommend to a friend

(8,741 total reviews)
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Jason Tarry

74% approve of CEO

47% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Sep 20, 2022
Recommend
CEO approval
Business Outlook

Pros

-Staff discount -1 or 2 lovely staff members

Cons

-Poor management, low moral and leadership -Excessive workload, heavily monitored on pick rate. -Completely unrealistic targeting and expectations. - No talking atmosphere! - Staff expected to run the width and length off the store to fulfil orders in 10-15mins, carry heavy crates up-to 25kg for 9 hours solid with 100% accuracy.

1.0
Sep 6, 2022

Horrendous

Recommend
CEO approval
Business Outlook

Pros

I suppose one pro was the short hours

Cons

I hated this job. I did submit a very detailed review as to just how many countless horrible situations there were but conveniently for Waitrose I can't see it has been submitted at all.

1.0
Sep 3, 2022
Recommend
CEO approval
Business Outlook

Pros

1) Discriminates against disabilities 2) Constant changing of store managers and Team Managers, which led to a contant change in how the store is run and which policies they wanted to follow. Also no recognition or loyalty as a long standing employee. 3) Treated as just a number and are told if you don't like it leave, you are easily replaceable 4) Increase in duties, mandatory wearing of a headset, so you do 5 jobs at once. 5) Expected to pick up shifts and change contracted shift pattern and hours at the drop of a hat to suit management. If you don't comply, you will be scored down on personal reviews potentially leading to a loss of money 6) Inconsistent rules and policies, depending on who the current management is. 7) Bullying, back stabbing partners doing everything they can do climb up the ladder

Cons

Was once a great company to work for- bonus every year, democratic structure, adhering to partner policy, team huddles, treated as a person not a number.

Viewing 184 - 186 of 8,741 Reviews

Glassdoor has 9,104 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.