Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1006 reviews)); "Good benefits and flexible with hours" ((in 547 reviews)); "Pretty nice staff and nice to help out people" ((in 490 reviews)); "Staff are friendly and nice" ((in 425 reviews)); "Friendly colleagues and good on" ((in 326 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 455 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,742 total reviews)

Jason Tarry

73% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

1.0

Mar 21, 2021

Treated like rubbish

Itsc analyst

Recommend

CEO approval

Business Outlook

Pros

Good canteen, good coffee machines

Cons

Indirect racist sexist management, unrealistic expectations

3.0

Mar 8, 2021

Too many layers of management

Counter assistant

Recommend

CEO approval

Business Outlook

Pros

Good John Lewis discount Set shifts

Cons

Too many layers of management. Makes it difficult to raise issues. No flexibility when looking to swap shifts.

2.0

Mar 2, 2021

Avoid

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

Foods nice... Most of the time

Cons

*Deep Breath* The people who run the shift could not care less and the people who are told to run the shift are bullies. FLMs are nowhere to be seen and the majority of SWPs, one in particular, think they run the business. Certain jobs are seen as ways of punishing you. If you have any concerns the FLMs will dismiss it and tell you that's not how it is as they are oblivious or ignorant to proceedings

Viewing 217 - 219 of 8,742 Reviews

Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant (Guernsey)

Kinning Park, Scotland

£15 - £15 /hr

(Employer provided)

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Customer Delivery Driver, Supermarket Assistant

Hospitality, Supermarket Assistant