Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Waitrose?

66% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 1006 reviews)); "Good benefits and flexible with hours" ((in 547 reviews)); "Pretty nice staff and nice to help out people" ((in 490 reviews)); "Staff are friendly and nice" ((in 425 reviews)); "Friendly colleagues and good on" ((in 326 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 605 reviews)); "Managers are rude and demanding" ((in 455 reviews)); "sometimes hours are long and boring" ((in 281 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 122 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

66% would recommend to a friend

(8,742 total reviews)

Jason Tarry

73% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Feb 6, 2021

The driving is fun but overall a bit of a mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The driving is fun, you get to meet lots of nice people and lots of dogs on your route which really makes your day.

Cons

The operation is poorly run, very unorganised and near enough every day is a bad of stress before you've even gone out on your route, plus they give you insainely tight time schedules which are very unrealistic and you're lucky if you get a break and don't spend it doing deliveries and getting fuel for the van

1.0

Oct 26, 2020

Do not work for this company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Colleagues very nice.

Cons

Shifts have no consistency, regular lack of drives to go out on, organisation of delivery crates is horrific, I was there 8 weeks and only the day before I resigned was uniform ordered for me, I wanted to work part time which was offered to me but I am then told I will have to work full time as there are no part time routes, I started work on the 16/09/2020 and it is now 26/10/2020 and I am still without any wages and it isn't looking like I am going to get them any time soon which has resulted in me having to empty savings just to pay for basics and no one at the company seems to care.

1.0

Oct 13, 2020

Beware

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I am really at a loss to find any pros

Cons

Unrealistic targets that are completely unachievable

Viewing 220 - 222 of 8,742 Reviews

Jobs at Waitrose

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant (Guernsey)

Kinning Park, Scotland

£15 - £15 /hr

(Employer provided)

View job

Night Replenishment, Supermarket Assistant

Paston, Norfolk, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant