Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2130) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (116) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1008 reviews)); "Good benefits and flexible with hours" ((in 549 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "Staff are friendly and nice" ((in 427 reviews)); "Friendly colleagues and good on" ((in 332 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 600 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

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Waitrose

Waitrose reviews

3.8

67% would recommend to a friend

(8,744 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Jul 1, 2017

Waitrose. Has potential, but run by incompetent, inexperienced managers.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, reasonably good pay for a part-time job. Also the bonus (or whats left of it).

Cons

Management is diabolical and you are expected to do a lot more than the job actually describes. You will receive training when they decide to give you it and will likely receive no training on important areas of the business.

4.0

Jun 20, 2017

waitrose

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good partnership values in company, good discounts and bonuses, food subsidies for breaks were good, average holiday allowance given to staff members

Cons

minumum breaks would always try to give a split shift/hour lunch so had to be unpaid, pay was minimal for area, worked both in london and outside and pay increase for london was insignificant, still unable to live even with wage and student loan, no opportunities to progress in company

4.0

Jun 15, 2017

Great part time job for students

Shop floor assistant

Recommend

CEO approval

Business Outlook

Pros

Good pay Bonus every year (around 10-25% of your yearly earnings) Treated well

Cons

Few opportunities for progression Getting time off was very difficult, and the manager's favourites had an unfair advantage.

Viewing 274 - 276 of 8,744 Reviews

Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Night Replenishment, Supermarket Assistant (Jersey)

Vereinigtes Königreich

£15 - £15 /hr

(Employer provided)

View job

Supermarket assistant