Wells Fargo reviews

3.5

57% would recommend to a friend

(54,462 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

54K reviews
2.0
Apr 23, 2022
Recommend
CEO approval
Business Outlook

Pros

The benefits and PTO allowance starting out (144 hours/18 days) are okay

Cons

Management has no idea what they’re doing and most of the managers don’t even know how to do the job. The micromanagement is horrendous to the point where you’re being clocked on how long your bathroom breaks are. They expect you to have your butt glued to your chair taking calls your whole shift with the exception of your two 15 minute breaks & lunch which they’re legally required to give you. Call center roles in general often result in burn out and Wells Fargo doesn’t do anything to mitigate that. You are honestly just a warm body in a chair to them and not genuinely valued as an employee. In training they emphasize career advancement within the company, but the truth is advancing from a call center role to a role off the phones is REALLY hard unless you’re willing to brown nose and burn yourself out by going above and beyond when you really shouldn’t be for the lack of pay and zero bonuses. Managers do show favoritism and have this superiority complex as well. Their contact center roles have a high turnover. For your sanity, don’t work here. If you have a role off the phones, you might find it to be less stringent and more tolerable.

2.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

-Great PTO -Good starting pay -Decent benefits Dependent on LOB: -Work/life balance

Cons

-Abysmal raises. 1-2% is the norm. If the bank has some scandal/fines, expect the raise to be lower, even if your job function is completely unrelated to said scandal. -Stack rankings. Even if your entire team "exceeds", not everyone can have that for their performance rating, so you'll often be at "meets" even if you performed extremely well. -Promotions will only happen for those in HUB locations. If you aren't in one of those, you will not advance in your career. -Terrible offices. Don't even have free coffee at many. -Forced "return" to office, even for those that were 100% remote for years (or in some cases, decades) when hired, because "that's the direction the company is going in." -Increased offshoring to underqualified resources, many of whom don't speak English very well. Offshore resources have CONSTANT turnover as well (because of how little they get paid), so by the time you get one somewhat functional, there are two more that are quitting. -Increased red tape to get anything done. -Considerably increased separation of "duties". Want to restart your dev server? Open a ticket, you can't do that yourself anymore! Want to troubleshoot a production issue? Contact production support, you can't be trusted with production access! Have fun waiting several days to get a response as well. Want database access so you can see what's going on in UAT so you can support testers? NOPE! Want to be silo'd? WF is for you. -Way too stuck in the past with hiring and retention practices and seem to think that the "Wells Fargo" brand can attract good talent alone. It can't. In fact, it took nearly a year just to backfill one engineer on my team, with someone who is severely inept. -Wells Fargo seems more interested with cutting costs and benefits, regardless of the impact. -Their idea of diversity and inclusion is an absolute joke. Every single LGTBQ person in my group (several genders and races) have been replaced by Indian men.

2.0
Apr 14, 2022

It's been better

Recommend
CEO approval
Business Outlook

Pros

The benefits and PTO were really good

Cons

With the new leadership, morale in the company has taken a nose dive. Employees who were full-time WFH pre-Covid were told they had to go back to the office 3 days a week regardless of their location. We are commuting to the office to be on zoom calls all day. Re-orgs were a regular thing. I had three different bosses in one year due to re-orgs. I knew people that had five.

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Glassdoor has 58,569 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.