Wells Fargo reviews

High turnover. Low morale. Narrow focus on 'metrics'. New hires are very young with no experience, OTJ training thrown to the wolves. Seasoned administrators are overlooked for promotion. Most team leads are 30 or younger. Lots of chatter and socializing creating distractions among the cubicles. Dress code is hoodies, shorts, flip flops, cellphones. Managers will not acknowledge problem areas. Managers distracted by projects. Unable to approach managers outside weekly meetings. Inconsistent direction. Policies change constantly . Communication from management is lacking, reliance on each other for news. No acknowledgement from management for accomplishments. Apparent favoritism. Focus on risk issues yet risk managers non responsive on many issues. Difficult to get answers. Staff is held financially responsible for errors which create loss for bank, result in deductions from annual bonus. Account fees are rarely correct, and involve several layers of review for remediation . Tight clique of managers w upper management. Unreasonable work load and additional accounts coming our way. Client surveys reveal much discontent and create additional work. No clerical support available. Redundant procedures making job a grind. Stepping stone position for most.

Place is a total joke. They say it's customer service oriented, but they say a lot of things that simply aren't true. We had 4-5 bankers in a branch that rarely had any customers wanting to sit down with somebody. Unattainable hurdles that required lying and deception. They'd say stuff like "you're not helping enough customers" which means you're not opening a bunch of stuff customers don't want. Micromanaged by the hour, and overall just a nightmare of a place to work. We had an 8:30 huddle, then a 10, 12, 2 and 4:30 call to report our numbers. I once opened a business checking account and the customer didn't want a credit card. He was saving up for a home, and didn't want his credit ran cause it'd agent his score. I got grilled not just from my boss, but from his boss as well. The place is ran with the same toxic culture that has always existed. Your success will be 100% dependent on which branch you work in and how many customers walk through the door.