Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

51% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 24, 2021

Worst company

Recommend
CEO approval
Business Outlook

Pros

None, yet to be xplored

Cons

Company only believes in hiring and firing culture. This company just hire people without any plan and after 2 months they start firing, especially, if you are working on a Visa, please stay away from this company. I left my company and join this company and after 2 months, I am at stupid state and many of us Guys, please stay away from this company, they have a lot of junk people in their company and they want to become famous by saying we can fire people as well.

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Western Union Response
4y
Thank you for your review. We're disappointed to hear about your negative experience with us. We are committed to providing a safe, fair, and respectful work environment for our employees. We encourage you to speak directly with your manager on these concerns, answer our monthly WUListens survey, or email careers@westernunion.com.
2.0
Sep 4, 2021
Recommend
CEO approval
Business Outlook

Pros

The people below management level were very nice...

Cons

Long On-call ours. They had just failed and needed FDC to rescue them. They split off from FDC and Upper Management failed again!!!

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Western Union Response
4y
First, thank you for being part of our journey for 10+ years! We are pleased that you appreciated working with your colleagues as we strive to foster an inclusive and collaborative work environment here at Western Union. However, we’re disappointed to see that you would not recommend us as an employer. Given our being globally-minded, we continually review key considerations for our jobs and the demand for the roles we need to achieve our business results. We also understand our leaders' impacton our employees across the organization, so we uphold our leaders to the highest standards. Employee feedback is critical to helping us ensure we are influencing positive change in the organization, and we will share comments like yours with the appropriate teams.
1.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

competitive salary and good commission/compensation for new revenue

Cons

management of WUBS does not intend to develop employees - hire and fire policy - no sustainable long term strategy - focus on quick wins and revenue - borderline to misselling

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Western Union Response
4y
Thank you for sharing your review. We’re glad that you mentioned compensation as a pro to working at Western Union as we strive to take care of our employees and their families through our Global Total Rewards program. However, we’re sorry to hear about your experience. We understand that management can have a significant impact on our employees and we want all our employees to have fulfilling careers in the organization. We value all the feedback we receive from our employees, and we will share your review with the appropriate teams. As a current employee, we also encourage you to continue sharing your feedback through our monthly WU Listens survey.
Viewing 298 - 300 of 2,935 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.