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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      58% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      51% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Apr 13, 2020

      Difficult Atmosphere

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People to work with

      Cons

      Poor Executive Leadership providing no Direction

      avatar
      Western Union Response
      6y
      First, we want to say thank you for your 10+ years of hard work at Western Union! We're glad to hear that you enjoy working with such passionate team members, and we, too, are happy to have them working for us around the world! We strive to create a work environment where employees learn a lot and feel fulfilled with the work they do in the company. However, we're disappointed to hear about your experience with management and that you wouldn't recommend Western Union. We value employee feedback and also understand the impact that management and leadership have on our employees, so we hold ourselves and our leaders to the highest standards of integrity. As we continue to transform as an organization, we will definitely take note of your feedback, and if there is anything else you would like to share with us confidentially, please feel free to reach out to us through careers@westernunion.com.
      1.0
      Apr 13, 2020

      No wok life balance , Management is worse

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay scale is hight. Just take the offer but do not join the company

      Cons

      Not a good place to work with . Management is not good

      avatar
      Western Union Response
      6y
      Thank you for taking the time to leave a review. We are glad that you acknowledged compensation as a pro. Our employees work hard to help us move money for better, and so we aim to provide excellent compensation and benefits. We’re disappointed to read that you do not recommend Western Union. We understand that management can have a significant impact on our employees, and we do our best to foster an environment where everyone feels supported and is capable of achieving their best work and a healthy work-life balance. Your thoughts are critical to helping us ensure that we are creating positive change across the organization, and we will share your feedback with the appropriate teams.
      1.0
      Mar 23, 2020

      Good place to start a career

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small company (in Ireland) with growth opportunities arising along the years. Had a great working experience in the last five years, I've been able to touch on different aspects of the business.

      Cons

      Sadly, the management is very political and generally not everything is done the way it should be, but the way it is convenient for the management. Voicing your opinion can lead to bullying. I don't feel like the employees are being valued and the company struggles with retaining talent. This is a risk for the company, as with long-serving employees the company is losing years of knowledge and expertise. Internal communication is not great either. Many decisions are made based on the unknown.

      avatar
      Western Union Response
      6y
      Thank you for your 3+ years at Western Union! We're glad to hear that you think we're a great place to start and build a career! We strive to create a work environment where employees develop skills and feel fulfilled with the work they do at the company. However, we're disappointed to hear about your experience with management. We understand that leadership has a critical impact on the organization, so we hold our leaders to the highest standards. As we continue to transform as an organization, we will be sharing your feedback with our leaders to impart effective and positive change. We also encourage you to answer our monthly WU Listens survey, and if there is anything else you would like to share with us confidentially, please feel free to reach out to us through careers@westernunion.com.
      Viewing 307 - 309 of 2,935 Reviews
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      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.