Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 26, 2018

bad company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

decent paid else from that nothing.

Cons

you get treared like really bad. being treated like a number would be nice compared to how you get treated

Western Union Response

We are committed to supporting employees at all levels of the organization and take this feedback to heart. If you would like to share more detailed information with us, please reach out via careers@westernunion.com.

4.0

Mar 25, 2018

Sound Company

Compliance director

Recommend

CEO approval

Business Outlook

Pros

Fair wages and benefits Looking to change culture - involving management more actively involved with employees through regular communication

Cons

Long hours, continues to push more work on people. Makes work life balance difficult at time. Moving headquarters from current location to two different buildings - that are more than a mile apart and separated by major highway.

Western Union Response

We appreciate you taking the time to leave a review about your experience as a compliance director. We love to see you acknowledge our employee engagement efforts - we are passionate about hearing feedback and keeping open communication across our organization.

1.0

Jan 30, 2018

Not the best place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Modern office set up, snacks!

Cons

lack of diversity, no flexibility, high turn over rate

Western Union Response

Thanks for sharing your thoughts. Diversity is a big part of our corporate identity at WU. With over 10,000 employees around the globe, each of our teammates has the opportunity to connect and collaborate with many different individuals, learning from the varying viewpoints, backgrounds, and skill sets.

Viewing 325 - 327 of 2,935 Reviews

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Jobs at Western Union

Front Desk Ambassador (Badge Administrator)

Product Manager, Compliance Systems & Analytics

Regional Sales Support

Major Incident Manager

Personalization & Engagement Product Manager