Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Sep 29, 2017

Best place to work

Senior associate

Recommend

CEO approval

Business Outlook

Pros

- First thing you get to learn and work all sorts of Technology - Pune office will be the Main technology center. - Salary best in Class - Friendly environment

Cons

I haven't seen any Cons yet...so people looking out for job change and to stay for long term this is the right place....

Western Union Response

Thank you for sharing your WU experience! We are thrilled when our employees feel empowered to do great work and Move Money for BETTER! It’s the WU WAY!

2.0

Sep 4, 2017

Friends and Family ONLY APPLY

Global head

Recommend

CEO approval

Business Outlook

Pros

Some managers have flexible work environment; Living Wage;

Cons

Must be friends and family now, experience not needed

Western Union Response

Sorry to hear your somewhat negative WU experience. We hope to encourage our employees to challenge the status quo to drive our business and technologies forward as well as hire folks from all walks of life, cultures, backgrounds and perspectives. If you'd like to share detailed feedback on how we can do BETTER, please email careers@westernunion.com.

2.0

Aug 10, 2017

Vice President

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Work environment, Understanding Colleagues, Committed professions

Cons

Old school, Stuck in a rut and trying hard to package the same old new shiny cover

Western Union Response

So many great pros about WU, thanks for sharing yours! Our employees are the backbone of our innovative spirit, so if you'd like to share detailed, confidential feedback on how we can better focus on talent, please email careers@westernunion.com.

Viewing 328 - 330 of 2,935 Reviews

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Jobs at Western Union

Front Desk Ambassador (Badge Administrator)

Product Manager, Compliance Systems & Analytics

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Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

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Data Analyst, US Consumer Services