Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)
avatar

Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 6, 2017

Worst company to work for (india)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Politicians are way far below than the managers and Hr. Politicians need to learn a lot from them. They smiley faces of the manager and Hr will cheat you one day. Hire and fire policy is employed here not people.

Cons

Everything especially communication with management in US. Hire and fire policy it's better to stay off from this company and search for a better one don't get deceived by the perks and salary. One day you will be fired.

avatar
Western Union Response
8y
Hello, thanks for your feedback. We are concerned about the management "cons" you shared in India and would like to get more details. We noticed you're a current employee and hope we can speak with you, confidentially. Please email us here: careers@westernunion.com.
2.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

I don't have many pros to say about Western Union which is why I left. However, I do love that you can work globally with many colleagues and get to really know other cultures.

Cons

I'm not sure where to even start. In the past year, they taken away cell phone benefits (offering a one-time payment of $250 to cover costs), have stated that their unlimited FTO policy is actually limited to 20 days annually, have started tracking employees badge scans down to the second and reporting on if they aren't at 8 hours or more in the office for 3 days a week (with rumors they are trying to hire someone to track when you go for lunch so that doesn't count towards the 8 hours) and no flexibility when it comes to work from home policies for most employees (even though a majority of execs have that privilege). There are also very, very limited career advancement opportunities unless you are a favorite of upper management.

1.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive Salary and pay master in the BFSI Domain

Cons

Leadership prioritizing “personal job security over organizational stability”, with “sudden terminations… favouritism over merit." Job Security is an Issue No Clear vision Pune TEC Leadership is driving Western Union Towards the end game, around 20% attrition recorded recently. Pune TEC Is now Site Leads Friends and Family group

Viewing 31 - 33 of 2,926 Reviews

Glassdoor has 3,782 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.