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      Western Union

      Engaged Employer

      Western Union reviews

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      3.4

      56% would recommend to a friend

      (2,929 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 16, 2019

      Struggling to formulate a real strategy

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice people, good compensation and benefits.

      Cons

      BOD and Executive Team just keep moving the deck chairs around on the titanic.

      avatar
      Western Union Response
      6y
      We appreciate you leaving a review regarding your experience. We're glad to see you list your coworkers, compensation, and benefits as pros! We absolutely understand that the changes we’re currently working through can be difficult. We are driving these changes from a position of strength, strategic vision and our positive brand recognition to help us ensure our steady growth and retain/build on our position as a leader in cross-border, cross currency money movement. We are confident that this transformation is going to help drive us ahead in the market and that our employees around the world will be set up for success with the skills and capabilities needed for the future.
      2.0
      Sep 30, 2019

      Reorg after reorg after reorg

      Info developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some nice people work there still.

      Cons

      Reorg after reorg after reorg, into the ground.

      avatar
      Western Union Response
      6y
      We are glad to see you acknowledge your fellow WU coworkers as a pro. We take pride in having some of the best individuals as part of our global team! We understand the changes we are making can be difficult. Part of this transition means we must make difficult decisions regarding our investments to ensure the continued success of the business.
      3.0
      Sep 12, 2019

      WU = A company in turmoil

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good flexibility, benefits, and compensation.

      Cons

      Constant re-structures and most notably in 2019.. the current WU way project is causing a lot of speculation and anxiety amongst employees.. difficult to focus when roles, reporting lines and business are in a state of flux. Yes change is good and needed in WU but some announcements are questionable. Many tenured employees just want to leave but are holding out for severance. Feels like we are getting ‘lean’ for a takeover??!

      avatar
      Western Union Response
      6y
      We appreciate your 10+ years of service to Western Union and we’re thrilled that you would recommend the company. However, we are disappointed to hear of your experience as it does not match our values. One of our top priorities is to provide a positive work environment for our employees especially during this transitional time. An environment where everyone has the they need to manage change, both personally and professionally. We are confident that this transformation is going to help drive us ahead in the market and that our employees will be set up for success with the skills and capabilities needed for the future. We welcome you to share additional feedback through our confidential email careers@westernunion.com, or use our WU Listens monthly survey to provide real-time improvement ideas.
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      Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.