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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,929 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Dec 18, 2018

      Product Management

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice new office The employees care (most of them)

      Cons

      1. Management is terrible! 2. Breaking company up to be sold in pieces. 3. Don't care are about the employees. 4. Do not do promotions anymore. 5. Pay is average. 6. Business is dying a slow death.

      avatar
      Western Union Response
      7y
      We are sorry to hear of your experience. We understand our leadership has a significant impact on the experience of our employees across the organization. We work hard to foster a culture in which all employees receive the utmost support and guidance from their managers. As a current employee, we encourage you to reach out to us internally via careers@westernunion.com so that we can connect to drive positive change.
      1.0
      Dec 7, 2018

      HR

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      None I can think of

      Cons

      Worst culture I've ever worked in. HR is dysfunctional with so many individual agendas and incompetent leaders. So many people just looking out for themselves. People being promoted based on relationships rather than their ability to do the job.

      avatar
      Western Union Response
      7y
      We are disappointed to hear about your experience. At WU, we take employee feedback seriously and work hard to create a culture where employees are encouraged to share ideas and voice their concerns. We strive to provide opportunities for all employees based on knowledge, skills, ability, and contributions and reward performance for individual contributions and high-value results. We also understand the impact that our leaders have across the organization, so we support their professional development and opportunities for growth. As we continue to promote positive change across our organization, we will share your comments with the appropriate teams.
      2.0
      Aug 21, 2018

      Lot of potential but, a cultural suicide.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The potential to learn cross-functionally is immense. Being a 165+ year old heritage, there is a huge ladder to be climbed but, it's one of those opportunities that comes rarely which helps in understanding the complete landscape of the Digital world starting from customer facing applications to the new-generation back end and the heartbeat core of the company.

      Cons

      - Always stressful, political nightmare, bureaucracy of the highest level, culturally going downhill and really fast. - There are practically no work hours, 24*7 with the same old work, same features being re-written in different technologies for job security, improper prioritization, PMs just focus on deliverables that will accrue them bonuses at the end of the fiscal year. There is no focus on customer experience, no innovation.

      avatar
      Western Union Response
      7y
      As a global company, we hold diversity at the core of our organization and are passionate about creating an inclusive workplace. We strive to create a welcoming culture and encourage collaboration in tangible ways across our organization. We will share your constructive feedback with our management teams, and if you'd like to share more detailed and confidential information with us, please email us at careers@westernunion.com.
      Viewing 103 - 105 of 2,929 Reviews
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      Glassdoor has 3,785 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.