Western Union reviews

3.3

54% would recommend to a friend

(2,926 total reviews)
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Devin McGranahan

46% approve of CEO

46% positive business outlook

Western Union has an employee rating of 3.3 out of 5 stars, based on 2,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Only few people are good that's the only good thing but unfortunately due to so called politics and HSBC friend circle you will be forced to do things.

Cons

- 8HRS is Mandatory - No one cares whether you are sick, whether you are on hospital, whether someone has died in your home, you are forced to come to office 3 days a week - There are few HSBC people who are there in the management and they are actually bringing all of there friends throughout the organisation and due to which no one is dare to say anything to them, if you speak you are thrown out of the organization (THEY CALL IT LAY OFF) - Higher management use abusive language to get there work done - Being a tester you are forced to work only on 2 Platforms and only MANUAL TESTING - You are hired for automation but once you get in, you are forced to work 18-20hrs with NO APPRECIATION - If you're doing everything for your manager like bringing tea, buying vegetables, appreciating him infront of others, going for a cigrate with there gang then only there's a small chance that you can survive. - Recently they layed off 200 plus people with a small email - People who were supporting other and not HSBC people are Layed off Honestly speaking it's better to work for a company which appreciates your efforts and values your work. Don't make your life hell after joining you will regret even a minute.

1.0
Dec 1, 2021
Recommend
CEO approval
Business Outlook

Pros

CEO was fired. MOst of his staff will very likely be fired soon once the new CEO sees how incompetent they are. Benefits are pretty good, but not worth being at a dying company.

Cons

There are many nervous executives in Denver and around the world as the Board of Directors finally came to their senses and replaced the CEO. He and his cronies have singlehandedly taken this company into the gutter while making himself and his buddies millions while treating the people like commodities. I'm part of WUBS and am being sold off, thank goodness. They took credit for a MasterCard deal that Western Union had nothing to do with. They are selling the future of the company. After the sale is complete, you will see the new CEO get rid of 25% of executives. All EVPs will be gone along with the leadership. That's how bad they are. Look at the stock price. Look at it. This company grows by increasing dividends. They have nothing to offer and were asleep at the wheel while fintechs ate their lunch. Sure, Transferwise is tiny compared to WU, but give them time. They'll take over. So sad to see what could have been a tremendous company go down the drain.

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Western Union Response
4y
Thank you for sharing your thoughts. It's good to hear that our Benefits are appreciated, as we focus on supporting our employees' needs worldwide. However, we are disappointed to read through your cons. We are excited by the energy and vision coming from our new CEO. As we enter the next chapter of our proud 171-year history, we are confident that our leadership will build upon our strong foundations to expand our impact, increase our reach, and accelerate our pace. That said, hearing from all levels of the organization is important, and we will share your feedback with relevant teams to help improve the employee experience. We wish you the best for a successful onward career.
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