Concentrix Customer Service Representative Customer Service Representative interview questions

Very simple interview process. A questionnaire was filled out. They had an in person interview, followed by a phone testing. To see the sound of your phone voice. As long as you can talk clearly, and explain your goals, you should be fine.

First there is a normal HR round, where in the HR will just ask you about your self, personal questions, question about your education and job experience. Second round is a quality round, where in the quality manger will ask you some questions to check your English, grammar and your accent. Third round will be operations round, where in the operation manager will test your stability.