I applied online. The process took 2 weeks. I interviewed at Concentrix (Brisbane) in Jan 2015
Interview
Arrived at the office to have the Manager tell me he had double booked himself so instead HR would undertake the interview. I felt quite frustrated but went ahead anyway, I was asked to sit in a room near where some consultants were working and was a bit shocked to hear swearing and talk of girls they had picked up with some graphic detail.
HR lady was relaxed and asked only 3 questions before offering me the position on the spot. I accepted because at the time I was in a financial crisis and desperately needed the position although I did have my concerns from the beginning of the interview. I also enquired re working days (she advised 5 days, Monday to Friday only 7.5 hour shifts, which turned out to be incorrect) and salary, which she said I would receive on my contract as the Client was setting it.
I applied through a recruiter. The process took 3 days. I interviewed at Concentrix (Rochester, NY)
Interview
It was a quick process after meeting with a recruiter at a local job fair. The initial interview was followed by an interview with manager in person and then a phone interview with an operations manager. I was offered a position as the last step in the process.
I applied online. I interviewed at Concentrix (Toronto, ON) in Feb 2015
Interview
First stage of telephone interview went well, very pleasant Human resource pro at the other end. Friendly and flexible, asking for the same of their employees. Still haven't heard back from them, to see if I made the cut to get to the next step of the hiring process.
Interview questions [1]
Question 1
Where is this on the computer, what is a URL, a USB, etc... Basic computer knowledge questions.
Also, customer service examples, i.e. a difficult situation turned into a positive experience for the client OR what would you do if...