I applied online. The process took 3 weeks. I interviewed at Lightspeed (Sydney) in Aug 2025
Interview
The process was structured and transparent. It included an initial recruiter screen, a hiring manager interview, a strategy presentation case study, and a final panel interview with the Partnerships team. Each stage gave me a clear picture of the role and Lightspeed’s culture.
Interview questions [1]
Question 1
One key question was: ‘How would you prioritise which partners to focus on in your first 90 days?
I applied online. The process took 2 weeks. I interviewed at Lightspeed in Aug 2025
Interview
Overall, I found the interview process at Lightspeed to be very positive, structured, and transparent. Each stage was clearly communicated, and I always felt I knew what to expect and where I stood in the process.
A big part of this experience was thanks to my recruiter, Serena Shallop. From the very beginning, she was hands-on and supportive (keeping me updated in a timely manner), being upfront about timelines and expectations, and showing a high level of transparency. That made the process not only efficient but also very human.
I especially appreciated that she made me feel valued as a candidate, not just another application in the pipeline. Her approach reflected the kind of culture Lightspeed promotes, and it left me with a strong positive impression of the company.
Interview questions [1]
Question 1
One key question I was asked was about my 30-60-90 day plan as a CX Enablement Manager — specifically, how I would approach onboarding, diagnosing challenges, and building an enablement strategy in the first three months
I really enjoyed the interview process. Each interviewer asked thoughtful and specific questions that were clearly designed to assess the skills required for the role, rather than relying on generic questions. This made it easier for me to understand what they were looking for and also gave me the opportunity to showcase my knowledge and experience. They were also very kind and supportive.
From the initial call to the final stage, expectations were always clear and communication was excellent. The coordination of the meetings was smooth, I always felt supported if I had any questions, and I was kept informed about next steps and where I stood in the process.
Overall, the interviews not only gave me the chance to demonstrate my skills, but also to learn more about the company and its culture. It was a very positive and engaging experience.
Interview questions [1]
Question 1
I was asked to take a specific feature as an example and outline my testing strategy and plan. The follow-up questions focused on which areas I would prioritize in testing, the scope of coverage, the verification steps I would include, and the overall approach I would apply to ensure quality.