I applied online. The process took 5 days. I interviewed at SupportYourApp (Amsterdam) in Aug 2023
Interview
I got invited to do a one-way interview. I get the idea behind the one-way interview but talking to yourself without getting any feedback or questions is not the way to go if you ask me. SupportYourApp should take the time to do proper interviews since now they just look at the recording and decide to continue or reject you. A company that values Customer Support should also value the employees by having proper interviews.
Interview questions [1]
Question 1
Didn't write them down but expect the standard questions like: - Tell me a bit more about your experience. - Are you able to work in shifts - Salary expectations.
I did a video interview on a website with 12 questions. For each question I could record 3 takes and choose the best at the end. I had 3 days to complete the process before finally submiting it.
Interview questions [1]
Question 1
Your availability Previous experience Your motivation Your schedule preferences Desired compensation 2nd langauge
I applied online. The process took 3 weeks. I interviewed at SupportYourApp (Tokio) in Jul 2021
Interview
The interview process was pleasant and conducted in a timely manner. The questions focused on your past experiences as a customer support and also more personalized questions to further get to know you as a person. Overall the interview process was great
Interview questions [1]
Question 1
- Why did you choose this profession? - What are your hobbies - Walk us through your previous experience with customer support role (if any)