Best Buy reviews

3.6

59% would recommend to a friend

(41,796 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.6 out of 5 stars, based on 41,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

42K reviews
2.0
Apr 16, 2021

Steady Decline

Recommend
CEO approval
Business Outlook

Pros

Great technology, opportunity to get hands on experience with new technology and try out new things.

Cons

Heartbreaking race to the bottom in how people are treated. When I left the decline was in place, the core group or heartbeat that started Best Buy that was the culture of the company was leaving, the woman who should have taken over as its CEO did not and Joly took her spot. All of this was traded for short term results over the spirit and culture of the employee / customer experience. The company became very political, ignored the online war that was brewing and this agenda replaced taking care of people, both the employees and the customers. Sad it was an incredible company for so many years.

4.0
Jul 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Some of the best training in industry for a kid who had no experience in sales. Friendly store competitions. NOT COMMISSION BASED - Sometimes the store, occasionally your nearby stores too, would just have rough months, its very nice to not have to worry about the income being consistent, and, it helps you sell because you don't feel pressured to add a bunch of stuff they don't need so you can pay bills too. It lets you be honest and really find the solution they came in for - its something that the company pushes and its really really nice and very underrated.

Cons

Lots of working with people (its sales), so you can get some moody people. I didn't really like sales, but I loved the opportunity at Best Buy, but even though we had a small store, my hours would get cut because I was way below were I needed to be for sales, hard to raise that when you are in the store once every 7 or so days.

2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

-CoWorkers were always great when you were getting along with eachother. -Great college job. - Great job to learn how to deal with customers/angry people. - Great environment when you find a good store (see Cons for more info) -Best Buy management pushed me to get my current job out of the company so I guess that’s a plus.

Cons

- Management can be a joke if the wrong people were hired. - Best Buy felt like High School with all the drama in it (though every non professional job is like that) - Retail sucks with the holidays and Best Buy always gets hit the hardest with angry customers....so knowing that you’re in for a world of pissed off Black Friday shoppers isn’t really a shocker. -(Personal experience) going up in the company is a joke if you don’t suck up 100% of the time. I was in the company for a long time, went into 2 different stores, multiple rebrandings, countless MODs and Sups, and the last store that I was in (store 2509) was a pure joke... Management is hand picked from the worst of the crop but they were liked by the GM, The GM managed a lot with her emotions which I found out first hand when she treated me like trash my last few days of working for her terribly managed store. Let alone the garbage gremlin human being of a supervisor that I dealt with every single day (the woman hated life and made her associates hate theirs which is why her turnover rate was atrocious). I loved Best Buy when I first started working in store 457 but my last store was pathetic and every associate that you see looking miserable there....was miserable for a reason.

Viewing 28 - 30 of 41,796 Reviews

Glassdoor has 43,345 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.