Best Buy Phone Operator/Customer Service reviews

3.3

43% would recommend to a friend

(38 total reviews)
avatar

Corie Barry

2% approve of CEO

27% positive business outlook

Customer Service/Phone Operator employees have rated Best Buy with 3.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Customer Service/Phone Operator professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service/Phone Operator professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

38 reviews
4.0
Oct 9, 2017

Good Company

Recommend
CEO approval
Business Outlook

Pros

Very relaxed environment, great coworkers, good opportunities

Cons

Management can be lax, no accountability

3.0
Sep 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay for retail (for the right managers), room for growth, full-time opportunities

Cons

Management, employees aren't valued, customers can say and do anything but you always get the bad end

4.0
Aug 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Certain locations have great and helpful managers. Higher pay than average. Many hours available. Can switch jobs laterally quickly and easily

Cons

Upward movement is slow and extremely difficult

Viewing 34 - 36 of 38 Reviews

Glassdoor has 43,430 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.