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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,597 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,597 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      8K reviews
      1.0
      Mar 3, 2017

      One month probationary period - warning

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone that works there is very friendly.

      Cons

      They let me go after one month and only 2 days of receiving in-bound calls. The coach said she wanted me to be able to take calls, and understand what I'm being told, without writing down any notes and without having to ask the person to repeat themselves.

      1.0
      Feb 9, 2017

      Terrible employee treatment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Efforts made to keep environment positive.

      Cons

      Poor compensation, unrealistic goals, little to no promotion routes, high turnover. Schedules were not work-life balanced.

      1.0
      Jan 19, 2017

      Look further...

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Central location Free meals (although really bad quality) International envirionment with nice, open and overqualified colleagues

      Cons

      You are treated like a child (no matter your background, education, experience No chance to progress unless you're one of the manager's favorite The management is unprofessional, unfair and incompetent You are not a person in there, you are a number (no empathy whatsoever) Forget about flat hierarchy Really bad communication No way to learn and to improve, no trainings after the initial one Poor salary for the tasks requested Shift until 11 pm, Saturdays and sundays And...what is worse..,quality is not important, only quantity is. So if you are someone who really wants to work professionally and accurately, look furthur, booking.com is not for you. Your qualities will not be appreciated, let alone rewarded

      Viewing 346 - 348 of 7,597 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,146 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.