British Airways reviews

3.7

63% would recommend to a friend

(3,699 total reviews)
avatar

Sean Doyle

77% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,699 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Apr 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Staff Travel and travel routes.

Cons

Overworked for bad pay. You're just a number and not a person. They purposely make differences between the cabin crew fleets so they'll be too distracted by the differences to team up against the company.

3.0
Dec 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The people are really nice and everyone's friendly. Everyone helps each other out when it's comes to shifts and helping you if you stuck on something. The have right to request (after six months) which is great if you want set hours aslong as the company think it's okay and suites business needs. I worked 4 days doing 10 hour but always had Thursday, Friday and Saturday Off If you love talking about travel and airlines this is a good place to start your career. You also get to fly down to Heathrow in training which is fun.

Cons

The wage isn't the best for the amount of stress you have to cope with, £16,300 pa basic. Plus Shift Allowance & PRP at £105 a month. The Office is way out of Manchester centre centre and traffic is a nightmare, 3 year waiting list for car parking space but the grounds are nice. Food is basic in the canteen and offices are either cold in winter or hot in summer. Staff travel isn't all that unless your a TL or Management. Unless your going to a destination with ATLEAST 3 Flights a day don't risk going if your new to the company, wait till you have your J Class Tickets. (After 5 years) .. I was stuck in Vegas for 2 days and no jump seat available and it turned out to be an expensive holiday. Some Team Leaders are all very clicky and rude and don't seem to care about there agents, instead they are to busy focuses on Call Stats and finding one on the floor is impossible as they love their meetings.

1.0
Nov 19, 2015

A once great company gone bad

Recommend
CEO approval
Business Outlook

Pros

Some great staff that make the job bearable. Vast route network. Ideal for those that want to explore the world for a year or so.

Cons

Constant cut backs in all areas, including safety critical ones. A complete lack of flexibility or understanding from management. A totally demotivated workforce that is constantly having to reapply for their jobs. Petty decisions. No work life balance at all. "It's legal" should not be the response for everything. And while on the legal side, ensure that teams do actually know the regulations, particularly within scheduling. Here's a hint. An A320 needs a maximum of 4 cabin crew from base. We can not just "claim a one light payment" because we are short of crew. And we should not have to argue the case for over 20 minutes and then have the delay put down to crew. For scheduling to not know all of the agreements is understandable, given the ridiculous variants there are across the fleets. For them not to know the law is unforgivable.

Viewing 94 - 96 of 3,699 Reviews

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