The wage isn't the best for the amount of stress you have to cope with, £16,300 pa basic. Plus Shift Allowance & PRP at £105 a month.
The Office is way out of Manchester centre centre and traffic is a nightmare, 3 year waiting list for car parking space but the grounds are nice. Food is basic in the canteen and offices are either cold in winter or hot in summer.
Staff travel isn't all that unless your a TL or Management. Unless your going to a destination with ATLEAST 3 Flights a day don't risk going if your new to the company, wait till you have your J Class Tickets. (After 5 years) .. I was stuck in Vegas for 2 days and no jump seat available and it turned out to be an expensive holiday.
Some Team Leaders are all very clicky and rude and don't seem to care about there agents, instead they are to busy focuses on Call Stats and finding one on the floor is impossible as they love their meetings.