British Airways reviews

3.7

63% would recommend to a friend

(3,705 total reviews)
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Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
1.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Can’t think of anything positive to say.

Cons

Dreadful company to work for. Only interested in making money and don’t care about their customers let alone employees. You can have all the experience in the world, but your career will only develop if you suck up the right people or sleep your way up the ladder. The most unpleasant, incompetent and nasty people get the promotions into made up job roles just because of who they’ve brown nosed. They’ll recruit you for peanuts, suck the life out of you and then chuck you on the trash pile when you become too expensive or put a foot out of line. A total mess of an airline and a complete national embarrassment.

3.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Travelling the world, being tanned all year round.

Cons

management had no regard for anyones personal issues. i never even met my manager in the whole 5 years i was there. I would only ever be able to speak to her via email. They fired half their work force during covid even after accepting furlough. They then begged for them back because oddly people wanted to go on holiday again!

1.0
Feb 19, 2023
Recommend
CEO approval
Business Outlook

Pros

None - The rosters are brutal and bad for your health. Violations on rosters are overridden. 6 days on with only 1 or 2 days off. You have been warned.

Cons

Rosters are brutal and illegal. Attempt by new offshoot of BA to compete with the low cost airlines with old aircraft and fatigued crews. More leavers than joiners. An accident waiting to happen.

Viewing 115 - 117 of 3,705 Reviews

Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.