Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
avatar

Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

got experience in customer service pay was ok £7ish after probation 3months good people to chat with and meet while there

Cons

tight with breaks managers can be little hitlers, make sure you are ok with your manager. some are matey some are not. you must adapt to them took away internet access from us on our contract didn't want us to read in our downtime either! (no newspapers on desks)

3.0
May 28, 2013

Easy going

Recommend
CEO approval
Business Outlook

Pros

- Good process - Well paid

Cons

- Slow decision - Not employee friendly

4.0
May 23, 2013

Brilliant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great empowerment to bring about positive change and influence outcomes, too shape the future both for all stakeholders including clients and end customerds .

Cons

Pressure to meet targets within the financial year

Viewing 8095 - 8097 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.