Capita reviews

3.0

41% would recommend to a friend

(8,153 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,153 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Mar 29, 2017
Recommend
CEO approval
Business Outlook

Pros

The team at capita PIP in Northern Ireland are great. The culture is positive and 'can do'. There is room for lots of career growth as the contract is expanding. There is a supportive culture amongst management. The work is initially hard, however once you understand the assessment process, the job becomes easier and you can achieve a great work life balance. The time you complete your work is flexible.........if you need to pick the kids up from school you can, so long as your daily work is completed within the scheduled time frame. Both the clinical and operational teams are very supportive.

Cons

After initial training the job is challenging in time management and quality terms. However this is no different to any change in role. Once these challenges are overcome, and you understand the assessment process, the role becomes significantly more simple.

1.0
Oct 10, 2016

Lack of Transparency

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people who welcome you and work hard.

Cons

Deatched, distant and inconsistent managers Managers have been less than honest Pay is below the industry average, apart from higher management

3.0
Aug 20, 2016

Good Company with riders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Very Good Pay package . 2. Free Pick-Up and Drop service. 3. Very Good and Flexible Leave structure 4. Flexi Timings 5. Quality gifts in Diwali. 6. Provide Quality Laptops and Machine with excellent configuration. 7.Nice Gym and TT facility

Cons

1. Job is very insecure. 2. No Technical training 3. Directionless Management 4. SIMS department which was formed for software development does not follow any process. Expect developers to just work like machines. 5. Not very cooperative peers.

Viewing 124 - 126 of 8,153 Reviews

Glassdoor has 8,869 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.