Capita reviews

3.0

41% would recommend to a friend

(8,154 total reviews)
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Adolfo Hernandez

44% approve of CEO

32% positive business outlook

Capita has an employee rating of 3.0 out of 5 stars, based on 8,154 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capita employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Dec 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The workers are good people

Cons

Low pay across the board, even for Cybersecurity jobs Micromanagement No facilities in the office, equipment barely works No progression - Spoke with a guy who was with Capita for 10 years and gets rejected for any other role, multiple other workers advise the same The company forces changes without discussing with staff Some workers work for multiple departments but don't get a salary to reflect that - you don't get asked either, you are told

1.0
Dec 4, 2024

Toxic

Recommend
CEO approval
Business Outlook

Pros

Some of the people are great Hybrid working model - mostly work from home

Cons

Toxic culture Misogyny is awful Constant changes & redundancies Bullying by SLT No time to embed any actual strategy because it’s always looking to cut cost which is always people- you will always worry if you are next on the chopping block.

1.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary on time, nothing else

Cons

No growth. You are stuck and won’t grt promoted unless you’re someone’s favourite. The HRSS process is the worst. The male managers give promotions to female employees. So if you are a man and no matter how hard you work, you will not be given a promotion because you’re not a woman. The male managers promote women and instead have an affair with them, even if they’re married! Totally unprofessional and disgraceful. And to top it off the senior management claims that they have a good work culture. Lastly, the company has not given the annual increment. The efforts of all the employees for 2023 has gone waste. They were supposed to give increment in March 2024 but because they had a loss and they wanted to make up for it, they are giving our increment in Jan 2025 and it will be in a figure equal to all which is unfair. They want you to work with 100% motivation even after all these situations.

Viewing 139 - 141 of 8,154 Reviews

Glassdoor has 8,870 Capita reviews submitted anonymously by Capita employees. Read employee reviews and ratings on Glassdoor to decide if Capita is right for you.