Citi reviews

3.6

65% would recommend to a friend

(36,526 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,526 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

You learn a lot regarding bank security & card member security, Being able to help the most vulnerable to fraud is very rewarding. You eventually get to work from home.

Cons

They FORCE you to consider them your "family"; however they are a company first people. I had a family member at end stage cancer and was told "we all go through hard times. Life goes on and the business needs to keep moving". Training is a joke. The UM's constantly came in to either gossip or tear us down "just do your job and you won't be fired" We weren't allowed to take notes during training, the UMs gossiped and interrupted the class numerous times. It was an all around terrible experience. Our office was this way and I certainly hope other Cit locations aren't like this.

1.0
Jul 1, 2024
Recommend
CEO approval
Business Outlook

Pros

BUPA and annual leave, free parking

Cons

No clarity on what is required of you. Manager hadn’t a clue what you were doing most of the time. Unrealistic workloads. Managers critical as opposed to developing staff.

2.0
Jun 15, 2024

Cheap, cheap, cheap!

Recommend
CEO approval
Business Outlook

Pros

Competent people and managers, Latest Technologies, Due to global size, lots of opportunities, Company promote good values (but highly dependent on actual manager so can be ineffective), Competitive PTO.

Cons

High turnover - Employee hours average 50 hours per week so poor work life balance, Costly benefits - medical/dental based on job title so higher title means 3x cost compared to other companies, Bring Your Own Device means no company supplied laptops so have to purchase personal laptop and accessories on your own, Water at Irving, TX campus tastes awful so one drinks it from the break room machines, Cleaning people don’t clean or vacuum individual cubes, Cafe is overpriced for amount of food, and food quality and taste are terrible, No non-dairy creamers provided at Dallas campus (little thing but still, why do I have to bring my own creamers to have coffee), Delayed 401k match doesn’t start until after 1 year, Onboarding difficult because they require mandatory training within a time limit but Hiring Managers give you deadlines at the same time so along with extensive challenges with accesses and new employee learning curve, you end up doing overtime just to get started. Again, poor work life balance, IT is 80-90% Indian so not at all diverse, Not true Agile - only mimicking with Jiras and Confluence. Principles aren’t truly practiced. No living docs, no true scrum of scrums, Retros only as needed 1-2x per year, no demos, Project manager mindset where only timeline is valued and not business outcomes, people don’t truly feel safe to speak up, Lots of layoffs - 5k in 1st quarter 2024 with another 15k within 2 years.

Viewing 151 - 153 of 36,526 Reviews

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